Frequently Asked Questions
Everything you need to know about your Catalyst order.
What is the standard shipping time for apparel?
Most of our apparel items are printed on demand to ensure the highest quality. Please allow 3-5 business days for processing, followed by 5-7 business days for standard domestic shipping.
How do I know which size will fit me best?
We provide a detailed size guide on each product page. We recommend measuring a similar garment you already own and comparing it to our charts to ensure a perfect fit.
What is your return policy for clothing?
We accept returns on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached. Note that limited edition drop items may be final sale.
Do you offer international shipping?
Yes, we ship our gear worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.
How should I care for my Catalyst apparel?
To preserve the print and fabric quality, we recommend machine washing cold with like colors and tumbling dry on low heat. Avoid ironing directly on the graphic designs.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.